Frequently asked questions.

  • SMS (short message service) and MMS (multimedia message service) are both types of text messages. SMS is the standard text style of text messages that includes up to 160 characters and MMS can include pictures, video, sounds and up to 800 characters.

  • To Opt-In is to join a list. This can be done by entering a phone number into your Mobile Web App or sending a text message containing your KEYWORD to your number, (844-777-1390), then replying "YES" to the corresponding message. The "YES" text signifies that a customer has asked you to send them messages in the future.

  • We use industry standard encryption to ensure security within our systems and follow all TCPA guidelines.

  • We work with all major carriers across the U.S. and Canada.

  • An SMS message is limited to 160 characters in the U.S. and Canada. MMS messages are limited to 800 characters each. This means you can include more details to make your marketing campaigns more informational and effective. A character includes letters, numbers, spaces, symbols, and punctuation.